Petal Balance · Updated 11 October 2026
Refund policy
Unused bags can come back within 30 days of delivery.
Eligible
Unused, unwashed bags, returned within 30 days of delivery.
How
Email [email protected] with your order number; we'll send the return address.
Postage
Return postage is yours for change-of-mind returns, ours for faults or wrong items.
Faults
A broken knot or handle within 30 days of delivery? Send a photo and we'll replace or refund it.
Refunds
To your original payment method within 5 business days of the return reaching us.
Contact
Petal Balance is a brand of Perris Provo LLC.
Perris Provo LLC
826 Expressway Lane PMB441, Spanish Fork, UT 84660
Tel. (866) 476-4243
Email [email protected]